General
Course Outline for UTMSPACE
Week 1
Notes for Week 1
Activity 1
Activity 2
Activity 3
Activity 4
Communicating with Visitors
Week 2
Notes for Week 2
Activity 1 - 4
Handling Phone Calls 1
Handling Phone Calls 2
Week 3
Notes for Week 3
Pronunciation
Activity 1 - 4
Pronunciation: Quiz 1
Pronunciation: Quiz 2
Week 4
Notes for Week 4
Simple Presentation Evaluation Form
Public Speaking
Activity 1
Making Simple Presentation Quiz 1
Week 5
Notes for Week 5
Giving Instructions
Giving Directions: Exercise 1
Giving Directions: Exercise 2
Week 6
Making and Responding to Requests: Quiz 1
Making and Responding to Requests: Quiz 2
Week 7
Writing Memos & Emails
Language for Email Writing
Useful Phrases for Email and Letters
Language for Letter Writing: Exercise 1
Week 8
Office Comm UTMSPACE WritingPart2
Sample Report & Exercise
Week 9
Week 10
PART A: QUIZ (25 Questions)
PART B: EMAIL WRITING